AI drive-thru voice ordering
Bilingual voice ordering: customers speak in Arabic or English, the system confirms in real time and shows the order on screen as it is built.
01
The problem
Drive-thru lanes depend on staff hearing orders correctly at busy times, in two languages, over background noise.
02
The solution
Speech recognition and an AI order agent that understands menu items and modifiers in Arabic and English, reads the order back, and shows it live on a visual order board.
03
How it was built
- 01Model the menuItems, sizes, modifiers and combos.
- 02Bilingual understandingArabic dialect and English in one conversation.
- 03Real-time feedbackVoice read-back plus an on-screen order.
- 04Test with sample ordersRecorded and live test conversations.
04
Outcome
- Arabic and English understood in the same conversation
- Order shown on screen as the customer speaks
- A clear confirmation step before the order is sent
Interactive demonstration
Sample data — not a live system or real records.
Customer speaks (Arabic)
Recognised and matched to a menu combo.
السلام عليكم، أبغى وجبة برجر دجاج
- 1 ×
- Chicken burger meal
- size
- pending
- drink
- pending
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